Payment FAQs

How can I pay?

We accept all major credit and debit cards using PayPal (you don’t need a PayPal account to pay using your card). You can also buy now, pay later with Klarna.

Don’t forget – you can also use Pink Points you earned from previous orders! Read more about how Pink Points work here.

I have a discount code. How do I add it to my order?

You can add a discount code to your order in your bag – just enter the code and click ‘add’.

Can I pay by bank transfer?

Yes, but you’ll need to contact us first. Tap the help button in the bottom-right corner to get in touch.

Do you charge VAT (value-added tax)?

No, we don’t currently charge VAT.

I’m having problems ordering. Help!

Don’t panic! Tap the help button in the bottom-right corner to get in touch and we’ll do our best to help. The more you tell us about what’s going wrong, the better we’ll be able to help you.

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