What payment methods do you accept?
We accept all major credit and debit cards using PayPal. Don’t have a PayPal account? That’s fine – you don’t need one to pay using PayPal with your debit or credit card.
You can also buy now, pay later with Klarna.
I have a discount code. How do I add it to my order?
You can add a discount code to your order in your bag – just look for the ‘add discount code’ link.
Can I pay by bank transfer?
Yes, but you’ll need to contact us first. Tap the help button in the bottom-right corner to get in touch.
Please bear in mind that paying by bank transfer will take longer than paying by PayPal or Klarna – we won’t be able to despatch your order until the funds have arrived in our bank account.
Do you charge VAT (value-added tax)?
Nope, we don’t currently charge VAT!
I’m having problems ordering. Help!
Don’t panic! Tap the help button in the bottom-right corner to get in touch and we’ll do our best to help. The more you tell us about what’s going wrong, the better we’ll be able to help you.