Account FAQs


CORONAVIRUS UPDATE: We're shipping orders as normal but there may be some delays in the time they take to get to you, particularly for international orders. Please bear with us. For more information about international deliveries, check the Royal Mail website.

Help, I’ve forgotten my password!

You can reset your password on this page. Just enter your username or email address and we’ll send you a link to choose a new password.

Don’t forget, you can also log in to your account using your Facebook, Google, PayPal or Amazon account. Just look out for the login buttons on the login page.

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