FAQs

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UPDATE (25th March 2022): We're closing down so it's taking us a little longer than it usually would to despatch orders. If you're still waiting for your order, don't worry - we'll get it to you as quickly as we can!

You can find answers to some of our frequently asked questions on the pages below.

Ordering & payment

How to pay, what to do if you’re having a problem checking out, and more!

Delivery

How long it’ll take your order to arrive, what to do if it’s late, and more!

Return & refunds

What to do if there’s something wrong with your order when it arrives

Account

What to do if you can’t get into your account

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