UPDATE: Some deliveries are taking longer than usual to arrive. This is due to the coronavirus pandemic and is beyond our control. Please bear with us. For more information about international deliveries, check the Royal Mail website.

You can find answers to some of our frequently asked questions on the pages below.


What we’re working on, and whether our lashes are vegan (spoiler alert: they are!)

Ordering & payment

How to pay, how to use a discount code, what to do if you’re having a problem checking out, and more!

Pink Points

What are they and how do they work?! Get the T here…


How long it’ll take your order to arrive, what to do if it’s late, and more!

Return & refunds

What to do if there’s something wrong with your order when it arrives


What to do if you can’t get into your account

Affiliate squad

How our affiliate scheme works and how to apply

If the answer you’re looking for isn’t here, just tap the help button in the bottom-right corner to get in touch.

Best sellers

  • Out of stockFemme Top Lashes

    Femme Top Lashes

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  • 301 Submissive Lashes

    301 Submissive Lashes

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  • 301 Dominant Lashes

    301 Dominant Lashes

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  • Out of stock3D Versatile Lashes

    3D Versatile Lashes

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  • Power Bottom Lashes

    Power Bottom Lashes

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  • Out of stockThree Way Lashes

    Three Way Lashes

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  • Save! 2-Lashes Bundle

    2-Lashes Bundle

    From: £9.52
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  • Save! 3-Lashes Bundle

    3-Lashes Bundle

    From: £13.65
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